Trust Hotel, Hiroshima, Japan (Review)

I stayed 3 nights at Trust Hotel, a capsule hotel in Hiroshima, Japan. It’s only about 10 minutes walking from the train station, which is also the city transit hub including the hop-on hop-off bus.

This is a review of my stay at Trust Hotel in March 2023, plus information about my room, the hotel itself, and other things related to my stay.

Note: I paid for the room myself and have not received compensation from the hotel for writing this review. It’s my own thoughts and experiences and I’ve not been influenced in any way!

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Trust Hotel (Hiroshima, Japan)

Quick Info

I stayed in a female dorm which was a bunch of individual tiny capsule rooms in one larger room. We shared a bathroom and shower room. Each capsule room came with a tiny desk and chair, a TV and a bag of amenities which included pajamas (one size). The desk actually opens up and you can store your luggage inside!

Guests have access to a shelf of extra towels, pajamas and face cloths, plus you could get more stuff at the front desk like razors, slippers, cotton buds, and so on.

There’s also private rooms you can get, and honestly if you’re a light sleeper then you probably should.

The dorm wasn’t horribly uncomfortable (especially if you’re used to shared dorms like in hostels) but the doors were very loud, especially at night when people came in at out at all hours. Also, the lights stayed on in the shared hallway the whole time.

While nobody talked loudly, even just coming in/out of the room was extremely noisy. That made it slightly hard to sleep!

The capsules are basically walled-off bunk beds, and you could get either an upper or a lower bunk. I got an upper bunk, which was a pain in the butt to get to, and the mattress was extremely firm. I ended up sleeping on the duvet and using a large scarf as a blanket, not only because the bed was so hard but because it was stuffy in the capsule room. The duvet was SUPER thick– not good for sleeping under if you run hot like I do, but great as an extra cushion!

Inside the bed area was a TV, which you could listen to with earphones. Of course it only had Japanese television channels. I did try connecting my Roku Stick, but the TV was firmly stuck to the wall and I couldn’t access the HDMI port.

Combo toilet/shower rooms, so if everyone was taking showers you’d need to visit one of the public toilets on another floor. Actually a fairly nice room, but the exhaust fan wasn’t great and it got very steamy in there.

Amenities in the bathroom include shampoo, conditioner, body wash, face wash, and a couple hair tonics.

It’s a capsule room, there’s no window. 😉

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There’s a buffet-style Japanese breakfast every morning from 6:30am-9:30am. This was a good opportunity to try a lot of different things! The explanation cards were in Japanese, but I didn’t bother translating them and just tried whatever looked good. Admittedly I didn’t recognize most of it, so I tried a lot of little bites of things. The side dishes were cold, but the rice and soup were hot.

Standard foods were: white rice, toast, miso soup, fish of some sort, salad. Side dishes rotated every day, and they were usually things like pickled vegetable and tofu. Drinks available was coffee, hot tea, cold barley tea, and apple juice.

The dining area was basically individual tables with plastic barriers between guests: very hygienic!

Related: Tokyo Convenience Store Food Prices 2024

There’s a few sitting areas for guests, mostly on the landings between the staircases. On my floor there was a little table and chair next to a microwave and hot water dispenser which guests could use to cook basic meals.

There’s also an onsen (which I didn’t use), a relaxation room (which I think is a lounge?), a few smoking rooms and a laundry room. The sauna is split into men/women but the relaxation room is unisex.

Here’s a map of the basement where most of the shared spaces are:

I did use the washing machine and it was fairly easy to use once I Google Translated the buttons. It only takes cash, and only 100 yen coins. You don’t need to add detergent as it comes with it. Nice!

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